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| What is a Psychometric Test? |
It is a valid and reliable instrument on the basis of which inferences
are made about individual differences such as personal characteristics
or traits, underlying reasons for actions and possible future behaviour.
Psychometric Testing Falls Into Three (3) Main Types:
- Aptitude Tests which measure the ability
to perform or carry out different tasks
- Interest Inventories which measure variations
in motivation, in the direction and strength of our interests, and in
values and opinions
- Personality Tests which measure differences
in the style or manner of doing things, and in the way people interact
with their environment and other people.
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Why Use Psychological
Assessments?
The
Cost of Hiring Mistakes
Most
managers, at some point in their careers, have hired individuals
who interviewed well, had neat appearances and seemed to have the
qualifications to meet the necessary job requirements-only to find
out later that these seemingly qualified candidates are "problem
employees." Today, the chances of making a bad hiring decision
are greater than ever, as applicants have become more skilled at
presenting themselves in resumes and interviews. Identifying potentially
counterproductive employees before you hire them is one of the greatest
challenges to a manager who makes hiring decisions. The problem
of hiring counterproductive employees has reached epidemic proportions.
Application
and Resume Falsification
More
than 20 percent of data regarding previous employment contained
on applications or resumes is falsified to some extent. Exaggeration,
omission and falsification most often occur in critical job-related
areas.
Employee
Theft
In
the USA losses due to employees are
greater than $40 billion a year--one percent of the
Gross National Product-and increasing 15 percent per
year, according to the U.S. Department of Commerce. In retail establishments,
employee theft is the biggest source of losses. This is estimated
at 43 percent of shrinkage losses, compared to only 30 percent attributed
to shoplifting. Overall, employee theft can increase the cost of
retail merchandise as much as 15 percent. In financial institutions,
losses have nearly doubled in recent years. Losses due to
internal fraud have been about four times that of burglary and robbery.
Many Jamaican companies are quietly suffering with the fear of bad
publicity. In the USA the FBI estimates that internal
theft accounts for 86 percent of all losses every year.
Pre-employment
Screening Methods
Now
that you have a better understanding of some of the problems facing
employers, let' s take a look at the variety of pre-employment screening
methods available to help companies hire quality employees. Most
companies use several selection methods when assessing job applicants
because no single applicant screening procedure alone can determine
employability. Each traditional selection method described below
has its particular benefits in the hiring process and your employer
has chosen methods most appropriate for your company. This decision
was based on whether or not these particular selection procedures
are cost-effective in terms of time, money and other resources needed
to perform them and the quality of the employees hired using them.
Remember that the more you can do to screen applicants, the higher
the probability that you will hire individuals who, in the long
run, will prove to be honest, stable and productive employees.
Interviews
Interviewing
is probably the most common pre-employment screening technique.
A structured interview can verify information on applications and
resumes. It also can provide valuable insight into an applicant's
personality, skills and abilities. But interviewing may not be as
effective as employers would like because it is often a subjective,
non-directed process. Also, it can be difficult to determine truthfulness
when discussing work history and the level of skills and abilities.
Unfortunately, most interviewers are not formally trained in interviewing
techniques and may not have the ability to elicit the types of information
the employer needs.
Reference
Checks
Reference
checks are useful for verifying information on an application form
or a resume and for providing background information on an applicant's
work history. Unfortunately, reference checks do not always yield
reliable information because many employers are reluctant to say
anything negative about a past employee, and because misconduct,
even if it did occur, may have gone undetected. An additional difficulty
is that a prospective employer has no real way of knowing if the
designated references are themselves reliable or if they are the
most important ones to check.
Criminal
History Checks
When
an individual with a criminal history applies for a position of
trust, criminal history checks can alert an employer to this background
information. The drawbacks to criminal history checks are primarily
that they are costly and difficult to obtain and that any information
gathered may be incomplete or misleading.
Pre-employment
Polygraph Exams
The
purpose of pre-employment polygraph exams is to determine an individual's
suitability for employment based on the verification of answers
to job-related questions. While a polygraph exam conducted by a
qualified examiner can yield useful information for a prospective
employer, pre-employment polygraph exams, for the most part, have
been banned in many countries.
Psychological
Inventories
Psychological
inventories are an effective means of obtaining information about
an applicant. Psychological inventories used for pre-employment
screening are generally designed and validated in accordance with
legal requirements and professional guidelines. A major advantage
of a well-validated inventory, as shown through research, is that
many of these instruments can effectively predict job-related behavior,
a function most other pre-employment screening techniques cannot
perform.
WE SCIENTIFICALLY MEASURE PERSONALITY TYPES, PSYCHOLOGICAL TRAITS,
APTITUDES, ATTITUDES AND SKILLS USING A VARIETY OF ASSESSMENTS INCLUDING:
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Self-Directed Search™
(SDS)
People search for environments that will let them exercise their skills
and abilities, express their attitudes and values, and take on agreeable
problems and roles. The person’s search for environments is carried
on in many ways, at different levels of consciousness, and over a long
period of time. The SDS is a tool that can be used to assist the process.
Theoretical Origins
The typology was developed and copyrighted by John Holland to organize
the data about people in different jobs and the data about different work
environments, to suggest how people make vocational choices and choose
careers and to explain how job satisfaction and vocational achievement
occur.
Principal Elements
Most people can be categorized as one of six types. By indicating the
three types a person resembles most, the assessment helps to determine
the jobs and work environment an individual is predisposed to work well
in.
The BarOn Emotional
Quotient Inventory™
What does the BarOn EQ-i measure?
The BarOn EQ-i consists of 133 items and takes approximately 30 minutes
to complete. It is based on the most comprehensive theory of emotional
intelligence to date and renders an overall EQ score as well as scores
for the following 5 composite scales and 15 subscales:
Intrapersonal Scales: Self-Regard, Emotional Self Awareness, Assertiveness,
Independence, Self-Actualization
Interpersonal Scales: Empathy, Social Responsibility, Interpersonal
Relationship
Adaptability Scale: Reality Testing, Flexibility, Problem Solving
Stress Management Scales: Stress Tolerance, Impulse Control
General Mood Scales: Optimism, Happiness
The
Wonderlic Personnel Test™ is a timed assessment used
to evaluate Cognitive Ability, Aptitude for Learning, Capacity to draw
from what has been learned and apply it to new situations.
Sales
Aptitude™ determines predisposition to do well at Sales
by testing Ego Strength, Persuasiveness, Sociability, Entrepreneurship,
Achievement Motivation, Energy, Self-Confidence, Empathy
Customer Service
Skills Inventory™ checks for predisposition to effectively
handle the demands of a customer service related job. Pressure Tolerance,
Realistic Orientation, Time Appraisal, Independent Judgment, Responsiveness,
Sensitivity, Balanced Judgment, and Precision Orientation are the areas
measured.
Test of Mental
Alertness™ helps you understand how an individual adjusts
to new situations, learns new skills quickly, understands complex or subtle
relationships, thinks flexibly
Reading-Arithmetic Index-12™
determines Grade Level functioning in Arithmetic and Reading. These assessments
pinpoint the specific areas of weakness in these foundation subjects thereby
enabling parents and teachers to structure successful corrective measures.
Wide Range
Achievement Test™ determines grade level functioning
in Arithmetic, Spelling, Reading
Mechanical Concepts™
tests an individual's understanding of Mechanical Interrelations, Mechanical
Tools & Devices, Spatial Relations
Computer Aptitude™
tests an individual's performance in Sequence Recognition, Format Checking,
Logical Thinking
The Press Test™ tests how an
individual performs under stress at the managerial and higher levels.
Time Temperament™
- Learn how an individual uses time. Are they/you a Taskmaster,
Teaser, Tarrier, Tender?
Teamwork - KSA™ Test
(Knowledge, Skill & Abilities Test)
- Conflict Resolution, Collaborative Problem Solving, Communication,
Interpersonal Skills, Goal Setting and Performance, Planning and Task
Coordination, Self-management Skills
Team
Role Profile™
- learn what role an individual naturally plays on a team.
Are they/you a Visionary, Pragmatist, Explorer, Challenger, Referee, Peacemaker,
Beaver, Coach, Librarian, Confessor?
The
JobBank Work Values/ Job Satisfaction Inventory™ is a
diagnostic tool that determines employees' Personal Values, Company Values
as perceived by staff and the existing Job Satisfaction levels.
Personal Outlook Inventory
(POI)™ examines one trait - Honesty.
Personnel Selection
Inventory (PSI)™ assesses the following traits - Honesty,
Drug Avoidance, Employee/Customer Relations Scale, Customer Service Attitude,
Customer Service Aptitude, Sales Aptitude, Work Values, Productivity and
provides an Employability Index
Managerial
and Professional Job Function Inventory (MPJFI)™
enables a company to determine the critical skills a manager must
have to perform optimally. It also evaluates an individual's abilities
in the following core functions :-
- Setting organizational objectives, Financial planning and review,
- Improving work procedures and practices, Interdepartmental coordination
- Developing and implementing technical ideas, Judgment and decision-making
- Developing teamwork, Coping with difficulties and emergencies
- Promoting safety attitudes and practices, Communications
- Developing employee potential, Supervisory practices
- Self-development and improvement, Personnel practices
- Promoting community/organization relations, Handling outside contacts
The Skills and
Attributes Inventory (SAI)™ enables a company to determine
the critical skills an employee must have to perform optimally. It also
evaluates an individual's abilities in the following core functions :-
- General Functioning Intelligence, Visual Acuity, Visual and Co-ordination
Skills
- Physical Co-ordination, Mechanical Skills, Graphic Clerical Skills,
General Clerical Skills
- Leadership Ability, Tolerance in Interpersonal Relations, Organization
Identification
- Conscientiousness and Reliability, Efficiency Under Stress, Solitary
Work
MANAGEMENT READINESS PROFILE (MRP)
The MRP helps measure the attitudes and aptitudes that are commonly critical to management success. This assessment may help in selecting and promoting individuals who:
- Possess managerial interest
- Follow company guidelines
- Get along with co-workers
- Contribute to increased productivity
- Motivate others to perform at their best
Reports
MRP reports provide a graphic depiction of results and Significant Behavioral Indicators to help pinpoint specific areas for concern.
Dimensions of Measurement
The assessment measures the following:
- Managerial Interest - Level of desire to become a supervisor or manager.
- Leadership - Attitudes and behaviours that facilitate strong management.
- Energy Level - Work pace and endurance.
- Practical Thinking - Clear thinking and openness to new ideas.
- Interpersonal Skills - Interest in social interaction and desire to work with people.
- Business Ethics - Attitudes toward upholding high business standards and practices.
- Management Readiness Index - Overall preparedness for the position.
- Validity/Candidness - The extent to which the applicant responded to the inventory in a socially desirable manner.
- Validity/Accuracy - The degree to which the applicant understood and carefully completed the inventory.
MANAGEMENT SUCCESS PROFILE (MSP)
This assessment helps evaluate the skills and attitudes that are commonly critical to management success. An applicant who possesses these attitudes will generally be more suited for a management position. This assessment can also be used to help identify training needs of current and potential managers.
Reports
The MSP report includes scale scores, Significant Behavioral Indicators and follow-up interview questions.
Dimensions of Measurement
The assessment measures the following:
- Experience - Actual management-related education and training.
- Leadership - Interest, attitudes and behaviours in management and supervisory positions.
- Coaching - Working to improve the performance of others through specific performance feedback.
- Adaptability - Acceptance of change and the willingness to learn.
- Management Responsibility - The extent to which an applicant feels in control of his/her work performance.
- Practical Thinking - Open-mindedness and ability to clearly think through problems.
- Customer Service Orientation - Courteous, cooperative and friendly attitudes toward Customers.
- Productivity - Dependable and strong work habits that lead to organization and completion of projects.
- Job Commitment - Work values that increase the chance of long-term employment.
- Business Ethics - Attitude toward upholding ethical business standards and practices.
- Management Potential Index - Overall suitability for the position.
- Validity/Candidness - The extent to which an applicant responded to the inventory in a socially desirable manner.
- Validity/Accuracy - The degree to which an applicant understood and carefully completed the inventory.
Companies
we have done assessments for include:
- The Planning Institute of Jamaica
- The National Water Commission
- Jamaica Public Service Company
- Caribbean Cement Company
- Cable & Wireless Jamaica Limited
- National Housing Trust
- The Eagle Financial Network
- SuperClubs Resorts
- JAMALCO
- Aluminium Partners of Jamaica (ALPART)
- The Shipping Association of Jamaica Limited
- HEART TRUST/NTA
- EWA Communications
- Churches Co-operative Credit Union
- Jamaica Lottery Company Limited
- Norman Manley Law School
- Aulous F. Madden and Company
- Apparel Handlers Limited
- Oneita Stratlaven Limited
- Grace Kennedy Limited
- Infoserv
- EHC Industries
- Cigarette Company of Jamaica
- Alcan
- Red Stripe
- Kaiser Jamaica Bauxite Company
For further information on applications and costs, please send Email to: info@LTSemaj.com
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