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The Wrong Concept A job is really a process or condition in which persons exchange time, talent, skills, knowledge and experience for some form of compensation. When you do this with one person or entity we call them the employer, with you being the employee. When you exercise this option with many other people at the same time we call them customers and we call what you do a business. The New Education Paradigm Many companies also have the problem of low level employees who cannot be upgraded as the work processes evolve because they were un-trainable. They lack the core competencies associated with numeracy and literacy needed for the building of higher levels of understanding. At one major company in Jamaica, we measured the median level for reading to be at the 6th Grade, meaning that 50% of the staff were reading below that level. In fact, 30% were reading below the Grade 3 Level. The company had been spending millions of dollars on work place training with minimum impact on the work force. The next step was to raise the minimum entry level to the 9th Grade and to incorporate a literacy programme in the work place. Today, that company is world class. We now realize that this was a serious mistake with the earlier paradigm. HEART/NTA is now promoting the concept that “education makes you trainable, but training makes you employable”. To this a third component has been added, “Attitude makes you successful.” Questions To Ask Yourself In the New Work Order, many jobs have changed from simple tasks to multi-dimensional activities. The result is more scope for growth and learning, fewer simple tasks for simple people but more complex tasks for smart people who are willing to learn. This often requires higher entry requirements. From 1998, Grace Kennedy’s Douglas Orane articulated the position that “manual workers will need clerical skills and decision-making abilities”. You also need to assess yourself to verify if you are a world class worker. The New Work Order requires people to exercise judgment and do the right thing, people to figure out what the job takes, and to do it. The result is that workers will need to learn new skills every 3 to 5 years and face the possibility of changing careers (not just jobs) every 10 years. The special Behavioural Skills needed for The New Work Order are quite specific: How are your People skills? Your self knowledge, empathy and tolerance level? How are your integrative skills? Your ability to communicate? Your business skills? Your mastery of information technology? Are you competent? In the New Work Order, Hiring Criteria has also changed from narrow qualifications to D.A.T.A.
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